So you can be in
two places at once.
Parallel is an AI proxy that lives in your Slack channel. It answers questions on your behalf — using your docs, emails, and messages — and only tags you when it genuinely needs you.
Free 14-day trial · No credit card required
Trusted by ops leaders at
Built to stay out of your way
Set up once. Your parallel handles the rest — answering from your knowledge base, learning from every escalation, getting smarter over time.
Connect your channel
Install Parallel in Slack and name your channel — #hey-you, #ask-sarah, whatever feels right.
Feed it your knowledge
Paste in your SOPs, connect Gmail and Drive, pull Slack history. The more context, the smarter the parallel.
It answers. You don't.
Your parallel answers questions with a confidence score and source citation. 80%+ of questions handled automatically.
Gets smarter over time
Every escalation you resolve gets added to the KB. The handle rate climbs. Your interruptions fall.
The whole platform.
Not just a chatbot.
Parallel is a complete proxy system — with analytics, knowledge management, escalation workflows, and deep integrations built in.
Live Slack parallel
A real Slack channel your team can message. Responses come with confidence scores, source citations, and a clean escalation trail.
Knowledge base manager
Add docs, SOPs, email threads, or Slack messages as context. Search, filter, and see which documents get cited most.
Confidence-based escalation
Set your threshold. The parallel escalates when it's unsure — tagging you once, in the thread, with the reason it couldn't answer.
Analytics dashboard
See exactly how much time your parallel is saving — questions answered, handle rate, confidence trends, top topics, and recent wins.
Escalation review queue
Every escalation shows up in a queue. Resolve it, or click "Add answer to KB" to teach your parallel so it handles it next time.
9+ integrations
Connect Gmail, Slack history, Google Drive, Notion, Linear, HubSpot, Confluence, Zoom transcripts, and Google Calendar.
What happens when your team
stops interrupting you.
Real numbers from Parallel beta users, averaged across 30-day periods.
The person everyone
comes to.
If you’re the connective tissue of your org — the one who knows the answer to everything — Parallel is for you.
You know where everything is. Parallel makes sure everyone else can find it too.
Your parallel handles the process questions, the policy lookups, the "who do I talk to" redirects — so you can stay in strategic mode.
Your job is to protect the exec's time. Parallel protects yours, too.
Answer repetitive requests automatically. Escalate the ones that actually need a human. Finally have time for the work that matters.
You're the team's Wikipedia. Time to make that automatic.
At 20 people you still answer every question. Parallel gives you a way to delegate institutional knowledge without hiring another person.
Simple, honest pricing.
Cancel anytime.
All plans include a 14-day free trial. No credit card required to start.
- 1 parallel channel
- 5 knowledge sources
- 500 answers / month
- Email escalation
- Basic analytics
14-day free trial, no CC required
- Unlimited knowledge sources
- 2,000 answers / month
- All 9+ integrations
- Slack escalation tagging
- Full analytics dashboard
- Escalation review queue
- 5 parallels included
- Shared knowledge base
- Admin dashboard
- Priority support
- SSO / SAML
14-day free trial, no CC required
Your parallel keeps working. You'll get an email 3 days before the trial ends. If you don't add a payment method, your account moves to the free tier (50 answers/month).
Yes — upgrade or downgrade any time. Upgrades take effect immediately. Downgrades take effect at the end of your billing period.
Any message your parallel responds to in Slack or Teams — whether it answers confidently or escalates to you.
They stopped asking.
We love it.
“I used to get 40+ Slack DMs a day asking about process stuff. Parallel handles about 35 of them now. My focus time has completely changed.”
“The confidence score is what gets me. The parallel knows what it doesn't know, which is more than I can say for most chatbots. It escalates appropriately.”
“We have 30 people and I was basically the company wiki. Parallel absorbed 5 years of docs and Slack history in an afternoon. Now it answers the questions I used to.”
Questions your
parallel will answer.
Your team has questions.
Your parallel has answers.
Start free. No credit card. Your parallel is live in Slack in under 30 minutes.
14-day free trial · Cancel anytime · SOC 2 compliant